Shipping policy

Shipping Policy

Welcome to Nightline Apparel! Because all of our minimalist streetwear is custom-printed to order, our shipping process is broken down into two distinct phases: Production and Transit. Please review our shipping timelines and options below before placing your order.

1. Processing & Production Timelines

Because we do not maintain a warehouse of pre-printed stock, every single item is custom-made just for you when you order.

Standard Production Time: It typically takes 2 to 5 business days to print, quality-check, and package your apparel before it leaves our facility.
Peak Seasons: During high-volume holidays or exclusive drop events, production times may extend slightly. We appreciate your patience while we craft your gear.

2. Shipping Options & Delivery Estimates (Canada & USA)

Once your order leaves our printing facility, transit times will depend on the shipping method you select at checkout. We proudly ship across Canada and the United States.

Standard Shipping (FREE):
- Estimated Delivery: 5 to 12 business days after production is complete.
- Tracking: Fully tracked. You will receive an automated tracking link via email as soon as your order ships.
Priority Processing & Insured Shipping ($10.00):
- Estimated Delivery: 5 to 12 business days in transit.
- Perks: Selecting this option moves your order to the front of our processing queue for faster fulfillment. It also includes full premium shipping insurance. If your package is officially lost in transit, damaged, or stolen upon delivery, we will fast-track a brand-new replacement to you immediately at no extra cost.

Please note: Total delivery time = Production Time + Transit Time.

3. Tracking Your Order

Once your package is handed over to the courier, an automated email containing your tracking number and tracking link will be sent to the email address provided at checkout. Please allow up to 24–48 hours for the courier's system to update the tracking status online.

4. Custom Duties, Taxes, & Fees

Nightline Apparel ships across borders between Canada and the US.

While most standard orders clear customs smoothly without additional charges, the recipient is fully responsible for any import duties, taxes, or local customs clearance fees incurred at the border.
We have no control over these regional fees and cannot predict their costs.

5. Incorrect Address & Delivery Issues

It is the customer's responsibility to provide an accurate, complete, and deliverable shipping address at checkout (including apartment numbers, unit numbers, and active phone numbers).

We cannot modify a shipping address once an order has entered production or shipped.
Nightline Apparel is not responsible for packages that are lost, misdelivered, or returned to our printing facilities due to incorrect address entry. If a package is returned to our fulfillment center as undeliverable, you will be responsible for the secondary shipping costs to have it resent to a corrected address.